I found myself with a few hours to kill one morning this week with nary a Starbucks in sight. So I stepped into the next best thing – a Whataburger. I knew they'd have coffee, a restroom, air-conditioning, and space for reading and writing the time away. Everything I needed.

"You doing alright, ma'am?" It was the counter lady. "Can I get you a refill on your coffee?" 

She carried a tray of ketchup, creamer, and napkins, making the round of tables, even this one with the woman nursing a cup of coffee.

"No, not right now, but thank you," I told her.

"You need something, you let me know."

That happened every few minutes. I tell you what, she and the other ladies working there put every other waiter to shame, myself included, with their smiles and eagerness to be of service.

"You write pretty," another employee paused her sweeping to tell me.

The place was never crowded. Just some workers in khaki shirts and gimme hats, a young couple, a small family. I eavesdropped on a job interview in the booth behind me, and a conversation between the counter lady and a gray-haired gentleman one booth up. He nursed a cup of coffee, just like me.

Lunchtime approached and the smell of burgers and fries drifted to my booth. I had refilled my coffee and sat scribbling on a yellow pad when I saw them walk in, the young dad and his daughter. He was slim, wearing khaki slacks and black-rimmed glasses. The girl was obviously a tomboy; she wore ragged cut-off jeans, a t-shirt, and dirty tennis shoes. Her short brown hair was a mess, tousled by the wind.

They ordered without even a glance at the menu – Whataburgers, French fries, and chocolate shakes. Once at the table, the girl scraped all the veggies off of the patty with a fry before taking a big bite of the burger. Right away she stuffed a few French fries in her mouth and took a slurp of her shake.

Then she smiled at her daddy, and I smiled at the memory, and tears filled my eyes at the fleetness of time. 

I stepped to the counter and ordered a burger and fries. I didn't scrape the veggies off this time, if you're wondering, and I ordered tea, not a shake, but the burger tasted just as good as it did on all those long ago Whataburger visits, when I was eight and ten and twelve, sitting across from my daddy.

I'm grateful for things that don't change. And for sweet memories that only need the scent of a burger to appear.

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If after reading this, you're asking "What the heck is Whataburger?" then click HERE for more information and the history of this chain. On the home page of the website you'll see what the one in my memory looked like.

For you Austin-ites, or travelers passing through Austin, the one I spent so much time in this week is on the corner of Airport and MLK. Such great service, you feel like you've eaten in a 5-star restaurant!

And of course, when you're through, you say "What a burger!"

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23 responses to “Passing Time in Whataburger”

  1. Steve Avatar

    Between Aiken South Carolina and Walt Disney Florida is the little town of Stark Florida. Located just south of the center of Stark is a Whataburger restaurant. Several trips back and forth between Aiken and Disney, the mouth watering taste of their large hamburgers was always on my mind. I would always time my departure from Aiken or from Disney to hit Stark Florida just in time for those burgers and fries. We would park our camper in the Walmart shopping center parking lot, eat at Whataburger, then head off to Wally world for some un-needed supplies. Also located next to Walmart was a retention pond with two ducks, several turtles and a cat. My grandson would love to call the cat and quack at the ducks. Next to the retention pond was a cow pasture, when calling the cat, watching the turtles and quacking like a duck was tiring, we would mooooo like a cow. Belly full of Whataburgers/Fries, our Walmart fix complete, animal kingdom complete. To a two year old almost as good as Disney.
    Four months ago, we again headed to Disney with my grandson, with our taste buds again watering for a Whataburger burger and fries, we parked our camper, my wife, grandson and I walk up to the Whataburger all set for a lunchtime feast, CLOSE….OUT OF BUSINESS.
    The perfect STOP between Aiken and Disney was gone.

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  2. Barbara Shallue Avatar

    So sad!! At least you have all of those memories! The one my dad and I would go to all the time closed years ago. Speaking of 'fun as Disney', when my kids were little we passed near Orlando going to and from Miami for a wedding. We took them to Gatorland and they loved it! Of course, we didn't let them know we were so close to Disneyworld.

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  3. Gail Avatar

    Mmmmm…how I love Whataburget’s hamburgers, but they don’t love me. 😦 I remember as a kid of a single mom we’d oftentimes get fast food for dinner and mama would always ask me if I wanted a Water Burger. Ewwww…no! That’s what I thought she was saying. lol
    Anyway, I’m rambling again. Sweet story. I admire you for writing in longhand; I gave that up long ago. 🙂

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  4. Barbara Shallue Avatar

    I probably thought it was Waterburger, too, but never made the connection. lol I would choose a burger over Mexican food back then!! I don't often right in longhand – just scribble notes but start self-editing and never get very far.

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  5. Lady Fi Avatar

    So very touching.

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  6. Kathy Avatar

    So, I’m guessing that Whataburger restaurants (is restaurant the right word?) are a southern specialty; your delightful post is the first time I’ve ever heard of this piece of Americana. Farther north – way farther north up here in the Finger Lakes part of New York, we had Castle Burgers (or was it White Castle burgers) until, they too, went out of business.

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  7. Rae Sinor Avatar
    Rae Sinor

    AH YES! The Whataburger on South Ave…or was it Preston? LOVED eating there and the old Monterrey House around the corner with the sugar candy wrapped in the waxey white paper! And too there was Taco Beuno right in that same triangle!!! MEMORIES!!!

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  8. Barbara Shallue Avatar

    Yes, that's the one. Monterey House is still there, but it's called Little Mexico or something like that, and that candy is long gone. Loved that candy! And Taco Bueno, another favorite!! I think there are some of those up here, but I know it just wouldn't be the same…

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  9. Bella Casa Avatar

    Beautifully written, Barbara. I felt as if I were sitting in the booth next to you.

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  10. Suldog Avatar

    What a wonderful little story – concise, meaningful, to the point, not a wasted word (attributes I don’t usually hear concerning my own stuff, so I admire it in yours!) I had never heard of Whataburger before this, though, yet apparently they’ve been around for a while. Local Texas chain?

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  11. Barbara Shallue Avatar

    Thank you, Suldog! Yes, Whataburger has been around since the '50's, in several states but all in the south.  I went ahead and posted a link in my post – I should have to begin with, so thanks for the nudge!

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  12. Barbara Shallue Avatar
  13. Charlotte Dixon Avatar

    I love this story, so sweet and bittersweet. We don’t have Whataburgers in Oregon, but I had a similar experience recently at a QDoba. Went there to have coffee with a friend, but the workers kept asking us if there was anything they could do for us–amazing customer service.

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  14. brian miller Avatar

    oh i wish we have whataburgers…been to one…and it is so good…smiles….very cool on the good customer service…that is a rearity these days…

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  15. Barbara Shallue Avatar

    Isn't it sad that we don't even really expect good customer service like that anymore?

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  16. Lisa Gordon Avatar

    What a heartfelt post this is my friend, and you are so fortunate to have such wonderful memories. I so enjoyed reading this. Thank you!
    xo.

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  17. Barbara Shallue Avatar

    Maybe customer service like that is making a comeback!! 

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  18. Barbara Shallue Avatar

    You guessed right! They're in several states, but all in the south, I believe. I've heard of White Castle. Sad they went out of business. Whataburger is still around, thank goodness, but it sounds like quite a few have closed in recent years.

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  19. Barbara Shallue Avatar

    Thank you, Fiona.

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  20. Barbara Shallue Avatar

    Thank you so much, Lisa!

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  21. Wolf Pascoe Avatar

    I tell you what, you do write pretty.

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  22. Barbara Shallue Avatar

    Ah, shucks. Thank you, Wolf.

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  23. Barbara Shallue Avatar

    Ah, shucks. Thank you, Wolf.

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